Kervansaray Bursa City Hotel, Bursa

The hotel is centrally located in Bursa, which is convenient. The rooms had twin beds, and though the pillows were like rocks, the strong smell of cigarettes was a major issue that affected our sleep. The prompt room change by the reception team saved the day.

The hotel was centrally located, making it convenient for exploring the city. The room was clean and spacious with a good view, although the presence of a cement pole was a bit odd. The service was a bit surly at check-in, but they did come up with another solution quickly. The dining experience was one of the best I've had in any Turkish hotel. The facilities were adequate, although they insisted it was a 4-star property.

The hotel has newly decorated and clean rooms, ideal for families with children. The bathroom was very clean, and the breakfast buffet was fantastic. The service was friendly and helpful, although there was an insistence that the property was a 4-star place. The location is fantastic, near the shopping area and metro station. The dining experience was very good, with accommodating staff. The facilities were top-notch yet there was a mixed opinion regarding the level of assistance received.

The hotel is located conveniently in the heart of Bursa, making it easy to access the city's attractions and the metro. The rooms are modern, clean, and new. The staff is friendly and can assist guests in English and Arabic. However, the dining experience was a bit basic due to the current situation. Overall, it offers good value for money.

I recently stayed at a hotel in the center area of Bursa. The location was fantastic, very near the shopping area, with helpful staff. The rooms, unfortunately, were very small and dark. The service was friendly and helpful, though some improvements could be made. The dining experience was terrible, with inedible dinner. Overall, it was an average stay with both positives and negatives to consider.